Called Friendly Plumber first for a leaky kitchen faucet. They told me $40 trip charge, so no thanks. I called the next guy here because his estimate is free.. Took the afternoon off since they gave me a 3-5pm window of when the guy was going to show up. I waited, and waited, and waited. No one showed up. At 5:45, I called the plumber again and was told that the supervisor is talking to the plumber on the other line, and they put me on hold. I was on hold for over 10 minutes on my cell phone, paying for every glorious minute. The receptionist finally came on the line to tell me that he's definitely not coming that evening. They can squeeze me in the next day though. They just can't do any work that day because their schedule's full. This is what I got for being cheap. I called Friendly again the day after and this time I got their last appointment for the day. Apparently someone cancelled. Friendly plumber showed up, unscrewed the handle, replaced a thingy, screwed it back on, and done. Man that was fast, and professional! I'm totally sold.
Pros: Fast work, and professional!
Cons: -
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