I was drawn to the restaurant by the marketing on the web site with great food and entertainment, but after spending some time there I realized that the service was changing progressivley from one visit to another. To make matters worse the owner of the restaurant was serving our table. Our experience started off very welcoming, but before we knew it we felt a very hostile environment. We felt very pressured to order dinner even though we had verbally explained to our host that we were still waiting for our friend. Any one in their right mind would understand the situation. Perhaps it was a cultural difference regardless the customer is always correct. And in most businesses the center of the universe. Customers are the reason why small businesses thrive and they must always keep them in mind. Especially during this hard economy, where vendors will snatch customers at a blink of an eye!!!!!!
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