I call with a mess that needed immediate attention just before the holidays when they were extra busy, and they fit me in, cleaned my messed up carpet, in a friendly and courteous manner and were gone. It was like I waved a magic wand and poof, problem solved! Burden lifted! ( and my carpet was BAD, and now it's beautiful! Great job guys, I cant thank you enough! Above and beyond guys, above and beyond! :-)
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