I just wanted to let you know how truly disappointed I was with my Sunday Brunch experience at Nikki Beach. It was not the bad weather or the fact that the cost was over $110 for two people who had brunch and a couple of sodas. The fact is I felt like I was trespassing. The service was not what I expected at all especially after seeing all the hype on tv newscasts. The waitress was more worried that I "cash" out with her before anything else and while it took a while to get some sodas to the table she had no problem quickly giving me the tab with her 18% gratuity already added in.
The rest of the staff seemed more concerned with huddling in their little groups and hanging out with their friends than answering questions or guiding us to the different areas of brunch. We actually ate and then walked down Ocean Drive to get away from a very disappointing atmosphere created by the wait staff.
I truly am not one to complain but when we drive from North Broward to South Beach, valet the car, spend hard earned money on a below average brunch and on top of that feel like we are intruding on the staff by just being there, I feel I have to let people know my level of disappointment.
Pros: none
Cons: a lot
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