I recently had a facial appointment at the salon in NYC. To say the least, I was thoroughly disappointed. The treatment rooms look like they haven't been updated since the salon opened in 1967. There aren't proper doors to the rooms just sliding curtains so you can hear anything and everything going on outside the treatment room . . not relaxing at all. The woman that gave me my treatment rushed through it so quickly that it made me anxious. . .even the massage portion that she said would be relaxing was done at hyper speed so it just felt like one big frantic rush. The woman also left the treatment room a dozen or so times (probably to work on someone else; wonder if she washed her hands in between) and she left the door open on several occasions so I could see people walking by and they could see me. No privacy at all and again not relaxing. Towards the end I just wanted to wash the mask off myself and get out of there. I also felt she tried to dupe me into add-on services. She did not do as good of a job of extractions as other places I have been to and left my skin more irritated than any other place I have been to. I definitely would not recommend this place.
Pros: None
Cons: Not relaxing, out dated, lack of privacy, skin irritation
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