The process is completely dry and safe, and did a good job. I have pets, and it took the fur and dirt out of the furniture nicely. There was a little of the cleaner left that dried (normal and described on the container), but that was not a big deal. Absolutely NO dry time so I was able to use the furniture immediately after the crew left. They were both professional and helpful. I bought the ""bucket"" of cleaner for spot cleaning between visits, and it was a good deal for $20.
Pros: on time, professional behavior, no down time for drying
Cons: a little expensive
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