Getting my son's senior pictures taken has been a horrific nightmare. First of all they send you a card to tell you that sometime during the week of ""X"" your child is scheduled. I attempted to call for over a week to let the company know that we had our family vacation planned. You either left a message (which did not get returned) or you could not leave a message. After the 6th call I did leave a message verbalizing how frustrated I was. That call got returned and may I say ""WOW"". To say I got ""torn a new"" one is putting it mildly. Could not get my son's pics rescheduled. They would only retake during the school year.\r
\r
The picture remake day came and we did get the proofs about 2 weeks later. They were horrible. Now the fun has started with trying to get them retaken. Should be quite the adventure.\r
\r
Bottom line---Cabarrus County Schools needs to look into getting out of the contract they have with these people. It's a shame that this special time in our children's lives has to be documented by these people.\r
\r
Cons: too many
more