I have several businesses in the capital district as well as around the country. I am a former user of Paychex and ADP and I could not be happier that I made the move to GTM. They are big enough to handle everything I needed without a problem, but local and gave me a more customized feel to approaching my payroll needs. I have had no issues with paperwork trouble of any kind. All of my filings have been prompt and accurate. I really have nothing but praise for them as they have definitely made my life easier. The pricing is way more competitive that the two companies i had mentioned earlier, and when I have an problem, I have my own contact to get in touch with. I don't need to wait for a random person on an operating dial, this makes me happy because I don't have time for that.
Pros: fast responses, customized approach, good customer service.
Cons: nothing i can think of really
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