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Worst experience EVER! Owner is rude, unethical, and cannot fix anything!! - Review by citysearch c | Factory Wrench

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Worst experience EVER! Owner is rude, unethical, and cannot fix anything!! 1/25/2009

If you're ever in Torrance and see a sign that says ?Cycle Doctor? or a guy named Nathan, please turn and run. Please don?t ever even consider taking your bike here. I had a problem with my charging system, so I dropped my bike off and Nathan (the owner) told me he would call me with an estimate. A day later, he called and told me it needed about $400 worth of work to fix the charging system and do an oil change. A day after that, he called again and said the bike might need a new wiring harness - another $500+ - but that he could fix it without the wiring harness. I got another call later that night and was told he could not get it to charge. I told him that I would come pick the bike up so it would be out of his way until I decided what to do. He said it would be $160 for the work he had done and asked if I still wanted the oil change. I told him no I would deal with that later. Saturday I called to see if I could pick up the bike. This is when the problems began. He told me it would now be $241 for the parts and the oil change. I told him we agreed not to do the oil change and was told that it had already been done. So I asked for a breakdown of the price and he started adding things on to the $241 and getting angry. He told me I was trying to rip him off and steal from him. I never even once tried to negotiate with him. He proceeded to attack me personally and even started making comments about my girlfriend. Then he told me that I could not come get my bike until Tuesday because he was going to close up the shop. When I went to pick up the bike, I found it sitting out in front of the shop unattended. When I got to the shop, his 12 year old son was the only one there to take my money. The part that I supposedly paid for was not even installed on the bike! It was given to me in a ziplock bag. So what did he do to the bike? Nothing. Not a thing. I am actually afraid he sabotaged the bike somehow. I guess I?ll only know when I take it to a real mechanic. Pros: NOTHING!! Cons: EVERYTHING!! more
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