I was excited to get a mani and a pedi with a friend of mine who had gone to this salon. It was early on a Saturday, and we walked in they didn't seem too busy maybe about 6 women getting serviced. So we walk in and a woman greeted us, then went to answer the phone. We stood there and since I had never been there I looked at the marketing and also the "menu." We probably waited 10 mins before someone asked if we needed help.There was a gentleman standing at the counter but was distracted. Anyways, they told us they couldn't take us because they were "busy," and that we would have to come back 3 hours later! Unbelievable, because we didn't have an appointment. I find it interesting to turn away paying customers, and at that a NEW customer when there were salon technicians who were not even busy. Instead we went somewhere else, and I was way more satisfied and I got more for my money in the end.
Pros: Colorful and inviting
Cons: Staff, customer service
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