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Decent food, HORRIBLE service - Review by citysearch c | Devito South Beach Llc

Devito South Beach Llc

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Decent food, HORRIBLE service 1/21/2009

I've heard of Devito's b4 and have been to Miami a few times. It's regarded as one of the fancier places and I thought I'd try it out on this trip. The Decor is nice and the food was decent, but the service is atrocious. We sat outside and it was one of the colder nights in Miami so it was around 55 degrees so all of the long wait times were made worse by having to wait in the cold. It took a long time for the waiter to take our order, we couldn't figure out who the waiter was cuz a different person kept coming back every time. We ordered 2 diet cokes, one diet coke arrived after the appetizer was done, the 2nd arrived about 5 later. Entrees came soon after. No one came by to ask about our food except for the manager after the appetizer and at that point it was still too early to tell so we said everything is fine. After finishing the entrees it took like 15 mins to get a waiter over to our table to clear it. We ordered desserts earlier in the meal and after the entrees they just brought dessert and disappeared. didn't ask how the food was, didnt give us a chance to order coffee with our dessert. Upon receiving the check they included an 18% gratuity before taxes. I'm used to leaving a nice gratuity especially in a nice place, but usually for parties of 6 or more is it mandatory. Our service sucked and i didnt think 18% was warranted, when i asked to speak to the manager it took him 15 mins to get to our table and then he proceeded to lecture me on customary tipping and included gratuities in the miami area. I proceeded to explain to him that the service sucked and where as b4 speaking to him and receiving the bill i was willing to leave a 5-10% tip, i was at that point only willing to pay for food and that's it. Nice places tend to try to fix mistakes and make people want to come back rather than lecturing customers. HORRIBLE service, mediocre food, DEFINITELY not worth the money. Cons: Service SUX more
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