Me and my husband have been boarding our dogs at Rob Cary for over 15 yrs. We have done tours many times and have seen the clean facilities and also have taken many different classes there ranging from puppy training, obedience and agility training. We have also been through private lessons with Gary who is very talented and motivated working with dogs of every breed. The moment we pull into their parking lot our dogs get very excited. The front office staff have always made us feel welcomed and warm. Especially the Ken Techs that check in our babies. Our dogs have always came home clean and fresh whether or not they get groomed. Yes, sometimes their toys don't always come back or in the same condition. I would rather keep boarding our dogs at Rob Cary and having them groomed there than having someone come into my home when we are not there. At least we know that they are safe, secure, loved and respected in every possible way imagined. We could never go anywhere else other than Rob Cary. We are very appalled by reading all of these negative reviews. No, not everything we do in life is going to be perfect, but over the years we have never seen any customer get upset over their service. If anything its because their dogs chewed up and/or destroyed their toys or soiled the bedding. We hope that these negative reviews are not just a matter of disgruntled customers trying to bash Rob Cary. Never in our right minds would we believe that they have horrible customer service or are EVER abusive to animals. They are very kind and caring people there, especially since they have animals of their own and would not treat them any differently.
Pros: if you want class this is where it's at
Cons: none
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