For unprofessionalism this company receives the top rating. Rude staff. Owner is condescending. You need an ""act of congress"" to speak with a staff member. Rules are made up as your case is completed. If you walk-in the office and you do not have an appointment, you are charged a $39 walk-in fee. However, if you have an appointment, you may wait over an hour to be seen. On two occasions, the paralegal was 90 minutes late. (I was the first morning appointment at 9:00 a.m. and the paralegal did not show until 10:30 a.m.) When appointment was made to review the documents, I was not escorted into an office or conference room. I reviewed and discussed the changes with the assistant in the waiting room! Privacy was of no concern to this company. \r
Also, when completing paper forms, found them to be outdated. Forms contained tyopgraphical errors and had consistency issues.\r
Avoid this company like the plague!
Cons: Rude, unprofessional, condescending
more