I?ve been here about a dozen times since it opened, and it breaks my heart that in the past 3 months, despite being clean and convenient, I can?t get a manicure that lasts more than 48 hours. After being out of town from February until June, I returned to Isle of Serenity 3 times (I get manicures about every 10 days.) The first time back my cuticles looked jagged after about 2 days. The next time my nails were filed at an angle and in different shapes (they should have been square w/ rounded corners, but some had sharp corners, several were filed on a slant and one was oval.) Again the cuticles looked horrible, this time after about a day. Due to convenience, I gave them a third try, but with much the same results. I tried being very, very specific, but started getting attitude, so I gave up. 3 manicures, 3 manicurists. Now that would have been the end of it, but today, 4 days after getting a manicure at another salon, I looked at my hands and my nails look great! And it?s the second great manicure from this other salon. The 1st one lasted 13 days. Sure, the polish was a bit worn, but the cuticles were clean and neat. And the manicure cost less than at Isle of Serenity. Unfortunately, the second salon has limited hours, is 3 times as far from my home, and isn?t as sanitary as Isle of Serenity. Also, the atmosphere isn?t as pleasant, but I got a manicure that looked good and lasted.
Pros: great atmosphere
Cons: poor quality service
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