Isle of Serenity Nail Spa

I usually don more

Yes! They have a very good looking design but the staffs (and the lady at the front counter) are difference! more

I am writing to respond to the person who posted under Just Say No to Bad Service. Nothing could be further from the truth and I am wondering what planet this former customer came from. Pros: The Cleanest Nail Salon in the City more

They speak Viet and talk badly about customers. They assume 'whitey' is an idiot and does not understand what they are saying! They changed the price of services in the middle of them. i.e. I went in to get a Manicure and Pedicure, [my usual shop was closed due to death emergency in their family]. The sign on the window says Manicure Pedicure $35. BUT I always verify pricing just in case they may be having a special. They have over 15 position, all but ONE was empty. I was told the price was $35. After the girl cut my toenails she asked if I wanted them buffed, I said no. She asked if I wanted the callouses removed, but of course! that is what a pedicure is all about. She said that would be $10. extra. I said no. The boy doing my nails asked if I wanted paraffin. I asked how much? He said $15. I said no. I just wanted the normal manicure and pedicure. They both simultaneously stopped! I asked for the Manager. No Manager on duty. I asked to speak to the owner. No Owner. I was told the owner could be there is FIVE minutes. I waited TEN. A woman showed up and insisted I had to pay for the callous removal. I said NO! and I got up and walked out! They CHASED me down the street shouting epitaphs. They called the police. The police came. I explained my side of the story. They explained their side of the story. They admitted that they changed the price AFTER the service was started. The police sent them on their way. Will I ever go back? NEVER in a million years! Maybe that is the way people do business in Vietnam, but it is not the way we do business in Los Angeles! I now know why 99% of the shop was empty! Other people have been burned and are not going back! They have prime space in West Hollywood and are paying prime rent, but their business WILL FAIL with this sort of treatment. These underhanded sales techniques AFTER the processes have started are FRAUDULENT! I strongly urge any reader to not patronize this establishment. Cons: They speak Viet and talk badly about customers. more

The first time I came here I loved this place, but the last time I felt like the manicurist was pushing for add-ons. I'm sorry, but everything should be included in a pedicure, it shouldn't be an extra $10 for callous removal--at the most it's $5 other places that are cheaper and do a good job. Also, the employees were talking with each other and the manicurist kept stopping to talk which made the entire process last longer than it should have. There was also a creepy guy hanging around which made it a bit uncomfortable. Anyhow, I love the interior, they are friendly and they don't do a bad job, but I feel it's a bit overpriced for services that can be done elsewhere for cheaper and possibly better. Pros: Nice Interior, Friendly Staff Cons: Trying too hard to make more money more

I was in Isle of Serenity Nail Spa on Sunday and was sitting in a spa chair next to Britney Spears and her mother. Oh my god I could not believe my eyes. They were getting a Mani/Pedi and I over heard her tell the owner that she really loved this Spa. I have been coming to this place for a year now and they really know how to take care of their customers. I mean, I am seeing more and more big named stars like Hayden Panatierre coming into this high class and extremely clean nail spa. I also love the fact that it is open late and I can come in after I get off work. The staff is so friendly and they always try to make you feel like family. I will always come to Isle of Serenity because of the great job they do on your nails and you never know what famous person you will see will walk in. It's exciting!!! Pros: Very clean and sanitary, Very good job, I never feel rushed. more

I?ve been here about a dozen times since it opened, and it breaks my heart that in the past 3 months, despite being clean and convenient, I can?t get a manicure that lasts more than 48 hours. After being out of town from February until June, I returned to Isle of Serenity 3 times (I get manicures about every 10 days.) The first time back my cuticles looked jagged after about 2 days. The next time my nails were filed at an angle and in different shapes (they should have been square w/ rounded corners, but some had sharp corners, several were filed on a slant and one was oval.) Again the cuticles looked horrible, this time after about a day. Due to convenience, I gave them a third try, but with much the same results. I tried being very, very specific, but started getting attitude, so I gave up. 3 manicures, 3 manicurists. Now that would have been the end of it, but today, 4 days after getting a manicure at another salon, I looked at my hands and my nails look great! And it?s the second great manicure from this other salon. The 1st one lasted 13 days. Sure, the polish was a bit worn, but the cuticles were clean and neat. And the manicure cost less than at Isle of Serenity. Unfortunately, the second salon has limited hours, is 3 times as far from my home, and isn?t as sanitary as Isle of Serenity. Also, the atmosphere isn?t as pleasant, but I got a manicure that looked good and lasted. Pros: great atmosphere Cons: poor quality service more

Very, very, nice salon and location - very sanitary and comfortable also. Pros: Ambience and service Cons: Add-on services to make quick /more money. more

I am a young lady of Beverly Hills and happen to come across this nail spa just walking by. If you blink you'll miss it, but at that point I had my eyes wide open and happen to walk in. I was impressed by the classy look, and clean atmosphere. I was approached by a handsome gentleman at the desk with an awesome personality and made me feel welcomed. He answered all my questiones and was very clear of the services and prices. So off I went to experience the most relaxing, pleasurable feeling as I got a manicure and pedicure. The place gives you an isle of serenity experience with a gentle breeze from the beautiful ceiling fans above, and relaxing music playing. Most of all, the place was extremely clean and I was thoroghly satisfied when I left, I will definately go back. This is a classy place located just blocks away from Beverly Hills. Pros: I give it two thumbs up Cons: Place is hidden/Keep an eye out so you won't miss it more

well, they advertise manicure pedicure for $35...well you don't get your feet scrubbed for that money...they tell you callus removal costs and extra $10, i think that's a joke...isn't that why you go for pedicure? ok i see, it's a beautiful nail salon, the chairs are brand new, the people who work there are very nice, do a a great job, but don't fool us please...say $40 or 45bucks and then do the whole job without hidden fees...overall my friend and i had a great time, i was just disappointed about the extra 10buck to get the real thing...i am not sure i will return. more

I don't know what spa VanWiggins was in, but this nail spa ALWAYS explains the prices to you. The manager Kelly always makes sure that each and every customer is 100% satisfied before leaving this nail spa. I have never felt forced into anything from these nail technicians. They are extremely friendly and they always do a great job. And this place is very clean and sanitary. Pros: Beautiful, clean, smells great more

My wife had been bugging me for sometime to go have her nails done at this new little place that all her co workers are talking about. So I looked up them up online and POW! They are all over the search engines! Thier site says "" The best kept secret in Hollywood! "" So we go down there and they actually talked me into a Man's manicure, it was pretty funny to say the least! I have to admit, the place was really nice. It didn't give me a headache from that normal chemical smell. They were all nice and talked to you like you come in there all the time. Alot of places like this just make you feel like a number not a person ( says my wife.) I can see why this place does well. We both had a good time, the staff is great, and the prices are right. I won't be keeping thier secret, I told 3 of my buddys already. So all you husbands reading this... If you really want to score some points with the wife, buy a gift card or somthing and give it to her, she'll think you spent $300 when you only spent $100! Pros: Your Dollar goes a long way Cons: Not a damn thing, they even turned the race on for me! more

WoW!!! I just visited Isle of Serenity Nail Spa in West Hollywood and WHAT A TREAT!!! I purchased a manicure & pedicure and it was absolutely awesome! This nail spa is so upscale yet affordable, classy, clean...clean...clean...with an extremely ""professional"" staff. When you arrive and enter this beautiful spa you are absolutely ""taken away"" with the European decor, ambience, music and ""serenity"" hence...The Name. So ladies and gentlemen, remember this name ""Isle of Serenity"" Nail Spa. It's a must experience! You'll be sold on the first visit. Hats off to the owner and manager...THANK YOU...JOB WELL DONE! You have just made a repeat customer. I'll spread the word and be back time and again!! Pros: Cleanliness, Ambience, Quality of Service and Friendly, Professional Staff Cons: There are none! more

This place is just plain beautiful, Classy , and chik. Priced just right, if you need to get in and out in a jiffy this team has thier act together and provide a pleasant environment to boot. Not alot of chatter between techs making you wonder what they are talking about the whole time, they pay attention to you and not eachother. This is a big plus for my return. Also, this place smells wonderful. the Spa manicure & pedicure is my recomendation. A++ and 5 stars. Pros: Everything about this place is wonderful, this place is just clean! Cons: non what so ever, wish i had found you sooner , thanks for the mailer more

I love this place!, got me in on a walk-in within 5 minutes. Manicure and pedicure was wonderfull and i never felt rushed and no over pushy upsell. Price was very resonable as well. The staff is friendly and they treat you like family. If you are looking for somthing new, you must check this place out.... Oh is smells great in there! glad to give my stamp of approval. Isle of Serenity is just that. Pros: Everything, clean, friendly, professional, Ambience, atm machine right next door. Hehe! Cons: If you drive to fast you can miss it :( more