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Okay pizza, terrible service - Review by citysearch c | Diesel Pizza & Pub

Diesel Pizza & Pub

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Okay pizza, terrible service 9/22/2008

I, too, have been anxiously awaiting the opening of Diesel Pizza. There is a definite need for this type of restaurant in Roswell. However, my first visit was a complete disaster. Although I was promptly seated, I waited 15 minutes for a server to take my drink order. It appeared that there were only two servers, but a host of other staff (bus or runners?) that were just standing around. The restaurant wasn't even busy. Much to my surprise, the pizza arrived quickly after I placed the order, but that is because I was given the wrong pizza. When the server brought the check, it was also for the wrong table. Perhaps the most offensive issue was the lady standing at the indoor bar holding a dog. She walked around the building with it as if it was completely natural, and some of the servers/bus/runner staff would stop by occasionally to pet it. I fully expected to find dog hair in my pizza! Overall, the food was good but not great. It was certainly not good enough to put up with the constant stream of service errors. I understand that the restaurant just opened, so I will give them some time to iron out the wrinkles. Right now, however, I can say with certainty that the restaurant needs an experienced manager or it will not stay in business. Pros: Atmosphere, vibe, energy Cons: Mediocre pizza, terrible service, dog on the bar more
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