I, unfortunately, made the mistake of wasting my money at this place. This place is no way relaxing or worth the cost. Even at their new locations, it is horrible. The employees, of whom have helped me, have been wonderful but you can definitely tell that they are displeased with their work experience. I can even hear the gossip that they talk about through the walls and doors. Also, the sales pressure is intense. I did purchase a product through their salon, but it has now taken over a month to receive the product. Apparently, the product is still on its way from Italy. I was told that the product had been shipped about 4 weeks ago, and then I was told that my product was just shipped yesterday! They are so quick to charge your account, but yet they don't deliver their service and products. on time. This place is only out for your money because they can't keep themselves afloat. The manager Jaime is a complete bogus. She doe not know how to address clients and she is an embarrassment to herself and her newly opened salons. The client should always be right. I do, however, enjoy the weigh-loss treatments, but do not waste your time or money going to this ridiculous place in either Round Rock or their South Austin location. I hope that the managers read this so that they can insert their own 5-Star ratings. If it were not for two employees that have worked with me since I have been there, I do not think Changes even deserves the one-star that I am going to give them in this review. Go somewhere else and do not fall for their scrupulous tricks.
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