Due to A family emergency I needed to board my cat for two weeks. Waldo is a 12 year old cat with kidney problems. After paying extra for their cat condo (another word for cage) I dropped Waldo off with instructions that he be fed his own special food twice a day. Thankfully I came home early and I went to pick up waldo. They were quite surprised and nervous that I came in unannounced. They quickly put me into an exam room where Dr Pilch informed me that Waldo had gotten out of his cage and was somewhere in their rafters. I was aghast. How could they lose my cat? Dr Pilch acted as though it wasn?t a big deal. \r
After four days Dr Kennedy called and said that they had successfully ?trapped my cat? and that He was ready to come home. After picking up Waldo they returned all of the Special diet food I had left and presented me with A bill that charged me each day for the feeding of my cat. After explaining to the clueless front staff that due to their mistreatment of my cat,
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