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Worst possible after-sale service - Review by citysearch c | Signature Leather

Signature Leather

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Worst possible after-sale service 7/11/2008

They promised to deliver the sofa between 12 and no more than 16 weeks, but once the date was not met they said that they have no control over the order (?!?!?!?).They sold us a 1500 US$ rug to be delivered in 1 week, and it took 12 weeks.They are very nice once they are selling but afterwards they do not return calls and the managers/owners do not get involved with any thing and no one gives explanation or try to accommodate anyone needs.All products they sell can be found in several stores in NYC on in other Jersey stores, for the same price and with much better service. more
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