C. B. Lucas installed three Goodman units at our new home construction approximately a year and a half ago. One unit we have had them out three times for various problems. The first two times fell under the one year warranty, the last did not. The technician told us that we had a leak and I needed to pay them to find the leak and then additional fee for freon. I grumbled about their prohibitive cost for a leak check and declined. The technician was slightly rude and basically told us too bad, the one year was up. I had them do a freon fill until I could find another company.\r
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Twelve days later, we had no air from the unit. Fed up with the attitude of C. B. Lucas' representative, I called another a/c company to come out and service the unit. The technician has found that the unit is damaged and since nothing has been near the unit (and it is the middle unit of three) the damage was done PRIOR to installation.\r
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Lucas' technician said NOTHING about the coils or any severe dent
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