7/2/08 for lunch & 7/7/08 for dinner. Years ago traveled to Seattle and really enjoyed this place. Love the food, location, views and atmosphere. Boy were we disappointed in their management. On 7/2/08 for lunch it took us 3 hours to eat--waiting for service, waiting for order, waiting for appetizers, waiting for soup, waiting for lunch--took FOREVER. We gave them a 2nd try for dinner 7/7/08. We lost count of empty tables at 15 or 16 and those were just INSIDE the restaurant, there were a bunch of empty tables outside AND we had to wait 30 minutes to get one of those empty table. Rediculous. The waiters were literally standing around and regularly checking with the hostess for customers to be seated at their empty tables. After checking with the hostess a couple times, we grabbed a waiter and he was able to get us a table--made no sense. Once we were seated, the service and food was great. The management clearly doesn't have it together. Having customers standing for 30 minutes with dozens of tables empty is just bad management--had to mark them down for that. Would I eat there again probably, but if I walk in and there is empty tables and have to wait more then minutes, I'm out of there! My time is valuable too and there are plenty of excellent restaurants in the neighborhood!
Pros: Great location, views, food
Cons: Lack of management, inconsistent service
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