I recently had my haircut at Etherea, they were having a promotion and its near my work so I gave it a try. Big Mistake. Worst haircut ever! Thats not the worst of it though, when I contacted the salon requesting a refund, all I got was resistance and arguements, and ultimately, a denial of a refund. To do so, I would have to come in and let them 'redo' their first mistake. After the confrontation put up by the owner, I would be far too uncomfortable to set foot in there again. Not to mention that I did not sign up for some sort of employee training session to maybe eventually get a decent haircut. The owner claims he is trying everything he can to resolve this issue, but it all comes down to ME having to sacrifice and be inconvienced, not Etherea. No thanks. (update - I did eventually get a refund, and an official ""professional"" i'm sure telling off by the owner - it was indeed a 'heavenly' experiece!)
Cons: Unskilled, Unprofessional, and Dumpy
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