I am extremely disappointed with the service and professionalism of the staff at ReVamp Salon. I went to ReVamp a total of three times. The first visit I was extremely pleased and happy with the result. The second visit was with a different colorist and stylist who lacked professionalism and skills. My color looked worse than when I came into the salon. I went back the next week and the color was fixed, but temporarily since an all-over color was put in, which affected my re-growth tremendously. The third visit I went to the colorist and stylist that I worked with on my first visit and she indicated she didn't have any past records to refer to. The color came out looking dull. I sat in the chair for 2 hours while she did someone else?s hair and then came back to fix her error. In total, I sat in the salon for five hours. During this time I was not offered something to drink or given any compensation for my time. I phoned the salon to make them aware of the error and never received a call back as was promised. In addition, the reception was rude and unwelcoming. A salon experience should be relaxing and fun and this was neither. I would never send anyone to this salon!
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