All i have to do is copy and paste the email i sent to La Strada; SEE RESPONSE BELOW:
Date: Fri, 16 May 2008 13:37:54
To:
Subject: customer
To whom it may concern,
I started going to La Strada?s after a friend suggested it. I?ve been there twice with large parties 7+ both for special occasions, everything was great. The food is great and so are the drinks. The service is great too, but when it comes to the checks being split, this is where the problem is. I have been told twice (each time I?ve been there) that I needed to split the check myself, 1.) This is not my job, since I?m going to eat and relax with good dinner after a work week the last thing I want to do is crunch numbers. When I am at work I do my job and I expect the same from others 2.) after having cocktails, I?m in no condition to handle money?and the last time I went ( april 26th ) it took so long to split the checks that everyone lost there buzz after spending so much on cocktails. This is not right and I just want to bring it to you?re attention. I would like to return but I would hate for this same situation to happen repeatedly, especially if I?m the one that has recommended this place to others. Am I being lied to about not being able to split check because of laziness or is this really your policy, if so, you should invest in a new system for the servers to use to be able to split checks. Thank you for taking time to read this email, I wish your business the best, all compliments and concerns should always be taken into consideration.
RESPONSE from La Strada
"It is really not about a fancy machine we do not split checks because we lose both ways. If we don't split u get mad at first then glad because it was fast.
We do you get glad at first then mad because It takes so long," Sent via BlackBerry from T-Mobile
Nice to see the person in charge of responding to customer relations cannot even type, or understand where the customer is coming from.
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