They shrunk my brand new linen pants, because they washed them instead of dry cleaning them. I took them back in, and the manager refused to compensate me for the pants. He said that I should have told them to dry clean them. A.) a cleaners should know to only dry clean 100% linen, and b.) the tag says dry clean only.
Pros: I know now to never go back
Cons: Incompetent
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