What an experience. This incident happened to me a few months back but I have been too busy to write this. I took my 06 range rover to get washed and got an interior cleaning done to it too. EVERYTHING in my car was working fine before I took it, as it is a new car. I went to pick it up and the WHOLE navigation/radio/cd/touch screen was not working. I asked the man working on my car what was wrong, he played with it a bit and said ""oh this happened to another range rover that was here a while back, all you have to do is call the dealership and I thnk theres a button or switch somewhere that fixes it."" So i left and called the dealership. They told me that was a load of cr@p and to go back and talk to the manager, so I did. I was not confrontational or rude in any way and asked the manager what the deal was. He immediately became defensive, and was extremely rude. He gave me this bit on how he deals with people blaming him for stuff all the time and then gave me some stupid example saying ""have you ever gone into a convenient store and come out and your battery was dead?"" i said ""no"" and he was like well this is like that. Its just a coincidence. NO sorry, not with a brand new range rover. So I was like how about if i go get proof, and he said go to the dealership and get a note from them. I took it to land rover, and they did prove that it was water damage from when they cleaned the inside of my car. I got an estimate and sent it back to him. He was very rude and said he wouldn't do anything about it. I got a lawyer involved and he had the audacity to ask if they were even a real lawyer. Basically it was $1,300 in damage he would not take care of. Land Rover told me this same thing happened over at Bubbles car wash and they were happy to take care of it. I could have taken this guy to court and definitely won, but I do not have the time to deal with that. I am a firm believer in karma. I strongly recommend you go to bubbles car wash.
Pros: If you like being treated like cr@p, go here
Cons: they will mess up your car and not take the blame for it
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