I dined at MATCH on Mass. Ave tonight (5/1/08) with a friend of mine. The service was awful, it took 10 minutes to find our waitress and ask for a refill for our diet cokes which took another 10 minutes to come. When the food came, in my calamari was a triangular piece of very sharp glass that I nearly choked on while chewing my food. Luckily it did not cut me, but when I reported this to the manager they offered me more food! I wouldn't want to risk more glass, who knows where the rest of it is in the kitchen! What sort of restaurant has broken glass in the food they serve? I have worked in several upscale restaurants around Boston over the years and this situation was not only unacceptable but it could also be grounds for serious action, considering the risk to me and other patrons, but it was poorly handled by the staff.\r
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This could have ended very badly for me, but luckily I regurgitated it. My friend stopped eating her food out of concern, and the manager offered me something so I just had a glass of wine. The waitress then came over and asked if she could get me anything else? No thank you. Neither of them seemed very concerned by this. Then she immediately proceeded to serve us with the BILL for my friends meal!! I was infuriated. We were asked to PAY for this experience? I will NEVER return to Match and I think that the restaurant kitchen should be inspected - someone else could have choked on glass! On my way out the manager told me to have a nice night... and that was it! Eat at your own risk at MATCH!
Pros: A good way to diet since the food is dangerous to eat
Cons: Chance possibly getting cut by broken glass in your food
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