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Dr Ciganek rocks.. but the reception (one of them?) is very rude... - Review by citysearch c | Larchmont Animal Clinic

Larchmont Animal Clinic

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Dr Ciganek rocks.. but the reception (one of them?) is very rude... 4/14/2008

We have a couple of geriatric pets, a doggie and a kitty--our kitty ""found"" us about a year ago and we didnt know she was as old as it turns out she is... but we were completely ""smitten"" with her!!! We initially took our kitty there as she was rapidly losing weight, listless.. Dr Ciganek was not the first vet we saw at larchmont, can't remember his name, and he was nice too, but all visits since then, have been with Dr Ciganek and he is so kind to answer all questions and address our concerns. He actually calls you back when you leave him messages! He understood we had concerns/ trying to balance the spenditures /issues as well...as our cat who was diganosed with advanced kidney failure and he was honest and told us what to expect. While we've spent a fair amount of money on her he has been spot on and she has gained weight and is significantly better all around, we understand she will never fully recover from this, but she is not in pain and is eating very well on her own. (we do an iv for fluids on her daily) I simply can not say enough about this doctor so far. \r On a different note, the support staff.. there seems to be one that usually answers the phone and is just about the rudest person I've ever dealt with.. and she has consistantly been the ""one"" I seem to always get when I call..you can literally hear her sighing in exasperation (eyes rolling) on the phone! So beware if you get her.. but others on the staff at the reception are really nice.. I guess there is always one ... otherwise, I highly recommend this doctor!! Pros: Dr Ciganek Cons: the rude gal who answers the phone... more
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