I visited Hughie and Louies just about a week ago, just browsing around. I asked the sales lady for help, she was on the phone and after she got off the phone she never offered any assistance or help. I then made myself known by asking for help AGAIN and I felt that I was refused service. I would NEVER do business with a company that is going to ignore customers. Little did they know I needed to rent costumes for our show which was the Wizard of Oz (about 15 costumes total). If they read this hopefully it may help raise their level of customer service, although I highly doubt it. After leaving Hughie and Louie's feeling discouraged I turned to the internet for help and discovered Raleigh Creative Costumes which apparently was on Hillsborough Street for a number of years. I went there and soon found they were obviously out of business so I called their number from the internet and discovered the most totally awesome store in Raleigh called Fantasy Theatrical Supply which is on Western Blvd. They were definitely able to help me with all of our costumes for The Wizard of Oz. Not only were they able to help me but they acknowledged me with a great entrance and a fabulous store! I've never seen a costume shop this organized and facinating and my gosh, they have tons of merchandise! I wouldn't visit Hughie and Louie's again if you paid me a million dollars. Fantasy Theatrical is my new fav. store!
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