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better off at taco bell... part 1 - Review by citysearch c | Gus Deli & Cantina

Gus Deli & Cantina

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better off at taco bell... part 1 3/17/2008

honestly, i never ate at gus' except the franklins' opening employee dinner, but i did just quit there. for nine days, i gave 100% to that restaurant. i never signed up for 6 days a week, nor did i expect the chaos that would ensue upon applying. although i shouldve known the first friday when a waitress walked out leaving us short staffed that evening. our waiting staff stuck together and made the best of it, giving gus an appropriate showing. not that it was expected, but when youre short staffed and your employees make you look good under such circumstances.... where which you have to turn customers away due to because you cant fit anymore people, youd at least applaud the effort, some sort of appreciation. not this guy. fast forward to the following friday. i was doing very well thusfar. my only complaints the week prior were one table walking out that friday due to lack of service. the other was a misunderstanding about a margarita cost and a lack of training on pricing which i remedied out of my own pocket. not too bad for someone with no experience. anyways, friday comes and one of the servers called in sick, leaving me and gus' son to pick up the extra tables. my section on friday went from 7 tables to 11 and, if youre familiar with gus' on a friday night and waiting on a friday in general, 7 tables is not an easy task, let alone 11. we both did poorly, we both were lost messing up orders, constantly looking at each other with confusion and fatigue. unfortunately though, i was the only one subjected to gus' berating. my poor performance was not out of a lack of effort, i was simply given too much to do. instead of seeing im overwhelmed and assisting or even being mildly satisifed by the effort, i was an idiot, incompetent and reprimanded in public for not telling the host i couldnt take anymore tables when after going in back to get sodas, i had 4 more tables filled. where was my chance to see im overwhelmed, not to mention the host foresight to see i was? Pros: if youre his family/friends Cons: if youre an employee/unknown customer more
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