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Unprofessional. Avoid. - Review by citysearch c | Salon Medusa

Salon Medusa


Unprofessional. Avoid. 3/18/2008

I will not be returning to Salon Medusa. I stopped in one night after work to talk to them about pricing and make an appointment. Upon walking in the door, the receptionist seemed almost too nice. There was another girl standing near the reception desk as well. I think she was the sweeper in the place. They wouldn't stop complimenting me which I found extremely obnoxious and completely insincere. They asked what kind of style I wanted. I explained I liked my style the way it is; I just neded a trim and a little refresh. I ended up booking an appointment with Nicole for later that week. Fast forward to the night of the appointment. I showed up about 10 minutes early. The receptionist told me Nicole was with another client and asked if I would mind waiting? ""Sure,"" I told her, ""I'm early anyway."" I sat down and began reading a magazine. After 15 minutes, I looked up to see what was going on. No one acknowledged me, so I kept reading my magazine. The phone rang and the receptionist picked it up. She giggled a little bit and then said, ""Okay, see you in a little bit. Bye."" I looked at her. She smiled, ""Nicole will be here in like 5 minutes."" I smiled sweetly back at her while cursing her out in my head. Nicole wasn't even there! Another 5 minutes passed and the receptionist, in order to avoid having to talk to me, got up and sat in the back of the salon gosipping to two other stylists and that sweeper girl. There were no other clients in the salon. I finished the magazine. Over 30 minutes had elapsed. I stood up to get my jacket. A stylist ran up to me and asked if everything was alright. I told her I was very busy and had to leave. I had been waiting for nearly 40 minutes. The receptionist walked up to me and asked if I wanted to make another appointment. I told her no. Apparently Salon Medusa is doing so well they don't need my business. I have since moved on to a more curteous and professional salon up the street - Salon Capellini. more
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