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Salon Medusa - 33 Reviews - 13 S Main St Ste R, West Hartford, CT - Beauty Salons Reviews - Phone (860) 236-3344
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Salon Medusa

13 S Main St Ste R
West Hartford, CT 06107
(860) 236-3344
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Beauty Salons

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Personal Care


Salon Medusa - West Hartford, CT
Salon Medusa - West Hartford, CT
Salon Medusa - West Hartford, CT
Salon Medusa - West Hartford, CT
Salon Medusa - West Hartford, CT
Salon Medusa - West Hartford, CT


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I had walked by this salon many times and finally decided to give it a try. I had such a great experience - the receptionist helped to match me with a stylist that would be a goo...


I will not be returning to Salon Medusa. I stopped in one night after work to talk to them about pricing and make an appointment. Upon walking in the door, the receptionist seemed...

Worst salon in west hartford!!!!!! 2/1/2012

This is the worst salon in West Hartford...the owners are rude washed up miserable individuals.... They are very unprofessional and unpleasant..... If you want to pay too much money for a horrible experience then go to this salon....... more

good service, great cut 4/23/2010

I just got my hair done at salon medusa for the first time, and had such a nice experience. The staff and my stylist were very friendly, but the best part was the cut! it's exactly what i wanted and my stylist even showed me how to style it myself! I would recommend this salon to anyone more

Treated horribly by rude disrespectful owners! 3/31/2010

I gto a hair cut that was not at all what i asked for. I was very specific in asking for "the same exact haircut I got last time" from the exact same stylist only 6 weeks earlier and for whatever reason the stylist put 5 different length layers in ym hair when there were ZERO layers the first time. I scheduled an appointment to get it fixed, willing to give that stylist another chance to make it right. They canceled. I rescheduled again and when soemone from the salon called me to cancel AGAIN, I INSISTED that soemone fix my hair becasue I hated it. It was totally different. They reluctantly agreed, then when I showed up, the owner refused to cut my hair, said there was nothng he could do to fix it, told me to wait 2 months to let it grow out. I told him that when I spend $150 on a haircut I expect to be able to walk away happy. I can get an answer like "wait for it to grow" from a $20 haircut in a strip mall salon. I was severely disappointed at his adamant refusal to do anyhting to try to make it better. Do not waste your time or money. more

BEst place! 11/1/2008

I think Salon Meduse is a great place, friendly atmosphere. They always ask right up front if they can get you anything, snack, tea/coffee, magazine. Eva's was the best there. I hadn't gone in 6 months and just went back to find out she had left!! Wish I knew where she went bc I loved the color she did on my hair but the place is still the best to go to! more

very nice place 8/2/2007

nice vibe... much friendlier than much of west hartford center can be. lori cuts my hair there... she's fun and sweet and seems excited about cutting hair. she did a great job, and my hair is really thick and unruly!! more

Steven and Sandro 9/10/2006

Im a first time client who just recently moved to the area.My real estate agent recommended her stylists Steven and Sandro,these guys work as a team .Steven cuts Sandro colors they are fantastic ,personable ,professional,and really great at what they do.The salon is adorable and they made me feel very comfortable for being there only once,they treated me with respect and listened when i spoke about my hair.I left booking my next appointment with a smile on my face.You guys ROCK! more

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A Great Hairstylist at a Great Salon 8/30/2006

Boy, am I glad that I didn't give any credence to B L's review of "Eba" [sic] at Salon Medusa. I booked an appt. with Eva for a haircut and color based on all of her positive judysbook reviews and, like Marci M., can honestly say that Eva is one of the BEST stylists that I've had in a long time! The Eva who greeted me was warm, friendly, and down-to-earth (totally adorable like Kate O. said), and understood exactly what I wanted. She was funny and easy to talk to, and I left the salon with the exact look I went in for. There is no doubt that I will be booking another appointment with Eva just as soon as my roots grow in. My advice to those of you who might be influenced by one bad review: don't let one rotten apple spoil the whole barrel. more

AMAZING HAIR! 8/18/2006

I am really against having my hair cut. I never let anyone touch it. I was in West Hartford Center and I ran into a girl I knew from Newington High that I grew up with. She had just had her hair done by this girl named Eva. It looked so good! I stopped into the salon and made an appointment and was introduced to Eva right away. She had the biggest smile and that alone made feel comfortable knowing she was so happy to meet me and talk about my hair. We chatted for a while about what she thought I should do and I came back the next day to have her put it all into action. Let me just say I have curly hair and she not only gave me an amazing cut but she also straightened my hair like no one ever is able to do but me! I have sent allmy friends and family to Salon Medusa to see Eva! more

Loved it! 7/21/2006

Deciding that it was time for a change I did a little research and found Salon Medusa. I was a little apprehensive of course to change my hair dresser, but I can only say that my experience at Salon Medusa was very positive. From the moment I walked in I was really impressed with the feel and energy of the place - friendly and funky. When I met my new stylist I was instantly put at ease. She listened to what I was looking for and I got the hair cut that I had hoped for!! I'm looking forward to going back!! more

The worst experience I ever had at a salon 6/26/2006

I came to get advice on a haircut and my hairstylist, Eba was so rude to me and did not give me any advice at all. Instead she was patronizing and insulting. I couldn't believe the treatment I was getting. I will never go back there even if the haircut was free. They may be well known in the town but they don't need to have an attitude. I was horrified by the experience and the haircut was not all that great. I didn't leave with a smile on my face nor did my hair look great! more

Funky & Trendy Salon! 6/18/2006

I just moved to the area from the south, and was terrified of choosing a new salon. I called the salon and had difficulty scheduling an appointment because the salon was not familiar with the Relay Service (I am Deaf and can only communicate through the Relay Service). I got an appointment scheduled with Lorie the next day, however. When I showed up for my appointment, I only had to wait a few minutes before Lorie was ready for me (she was with another client). Immediately upon meeting Lorie, my fears were eased. I explained what I wanted, which was a color and cut. I hadn't had my hair cut in over 3 months and the roots from my last color job were showing horribly. Lorie and I reviewed some magazines to determine the right shade of RED for me - I wanted a change, being in a new area and all! I also showed Lorie an example of how I wanted my hair cut, and she had no problems with it. My coloring came first - it had to be done in a process as it was brown with blonde highlights. Lorie checked with me constantly to make sure I was fine and comfortable, and I appreciated that. We chatted a bit, which is a first for me. All of my previous stylists were uncomfortable making conversation other than the basic "Hello, how are you?". In between our chats, I spent my time scrutinizing the salon, as there is so much color and eye candy on each wall, in every corner and niche of the salon - funky paintings and pictures, statuettes, blown glass sculptures, etc., that you can't help but look. Finally, it was time for my cut and style. Lorie was quick and precise, and after doing the cut, she dried my hair, even made sure I was comfortable. She didn't mind changing brushes when I indicated that the brush she was using was abrasive to my scalp, which was sore from the coloring process - nothing unusual for me. After Lorie blow-dried my hair, I looked at my hair with doubt. Lorie reassured me that it'd be fine, and flat-ironed my hair, as it is naturally curly and does not cope well with blow-drying it straight - it gets frizzy. As Lorie flat-ironed my hair, I saw it take shape before my very own eyes - it turned out exactly how I wanted it. Lorie didn't even have to make touch-ups, which is what usually happens once my hair has been blow-dried and flat-ironed. I made a point of asking Lorie when her off days were (Monday and Tuesday) and got her card. I paid the bill, which was comparable to the cost of getting my hair done back home in the south, and gave Lorie a 15% tip, then walked out of the salon with a twinkle in my eye and a bounce in my step! I'd recommend this place to anyone who likes a trendy and funky cut, just a trim, or even a style. During my appointment, which took approximately 3 hours, I saw persons of all ages walk into this salon. Men over 50, teeny-boppers, Moms and Daughters, toddlers, feeble old women with cotton candy hair, etc. This place only has limited service, and the cost is reasonable. It's worth making the trip! Check out the salon on their website: If you are close-minded and do not like eccentric persons, do NOT bother visiting this place. You don't belong here. more

Hair Stylist/Salon 8/15/2005

I have long, curly hair, and it is so difficult to find someone who can cut it properly. Lena at Salon Medusa understands me and my hair (she gets the concept of "long layers"). She's great at styling special occasion hair too (she's doing my hair for my wedding - there is no greater trust)! more
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Additional information

  • Hours:

    Tue - Thu, 9am - 6pm; Fri, 10am - 7pm; Sat, 9am - 6pm; Sun - Mon, closed