I have homes in both Cincy and Saratoga Springs, NY and have been an Aveda customer for several years. Over the past 2-1/2 years, I have visited Ambience when I needed my hair cut and colored. When I first went there, I had a terrific stylist, however, she left and on my last 3 visits I have had different people each time and have not been happy with the results. On my last visit, I actually had 2 young women - one for color and the other for the cut - who were more interested in gossiping with each other than in focusing on their customer. Honestly I am not interested in salon politics! Plus, the color was too light even though she had my formula from previous visits. The stylist worked way too fast, resulting in an uncomfortable cut - my hair was pulled and my ear was nicked with the comb. I don't know why the rush as there were few customers while I was there.
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