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Staff only pretend to be experts & don't seem to have time for customers - Review by citysearch c | Aquatic Critter Inc

Aquatic Critter Inc

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Staff only pretend to be experts & don't seem to have time for customers 3/30/2008

The first time I went to this store I received great service and advice. Since then I have had lousy customer service and get lousy advice. I asked for two pregnant guppies and when I arrived home only one was pregnant and the other had just given birth. Both died within days. Then I went again to buy tetras on sale. Asked for 6, paid for 6, but only received 4. Three of those died within days. Got an attitude when I returned them even though the water check was fine. I purchased a filter system for my 50 gallon tank, but when I got home found out it was only for a 20 gallon tank--stupid me for listening to their "expert". I could have spent enough money to get attention I guess if I didn't have to spend so much money on gas returning their mistakes. I didn't get the feeling the staff really cares about the customers. Have found a new place to shop. Pros: Nice layout Cons: Terrible customer service and advice more
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