I too used to frequent this spa. I decided to go elsewhere after a couple of scheduling mixups and one run in with a discourteous staff member. It seems like the spa has lost some of it's best employees. I really don't understand why people continue to pay outrageous priced for mediocre service. Is it a status thing? I am much happier in the new spa I have moved to. In fact, I found them on this website. Give the other local businesses a try. I think you will feel that you got your moneys worth instead of having immediate spender's remorse.
Pros: design was fun for a while, but I'm over it
Cons: insincere staff, not worth the $$$
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