This is what I wrote to one of the promoters that arranged my party....\r
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Mr Lopez\r
I am very upset about the service last night. First, we arrived at 10:32pm and the line was amazing
. Besides that, we have to wait 2 hours an a half and pay at the door. You told me that I was able to bring 3 people for free and never mentioned that I have to buy a bottle to get a table. You sent me the bottle menu and I thought it was optional. If you explained before that I have to buy a bottle I would be prepared to purchase one or two as soon we arrived. After I paid for my guest, how come you expect me to buy a bottle? I was so embarrassed already. When we finally got in and paid at the door, I have to wait 20 minutes to speak with a promoter. When I asked for your name nobody knew you. ?? What is going on here? Being my birthday, plus having my friends and relative there being all cold and wet because of the rain, it was so humiliating having no one there to help. The place was packed and there was no space for a flea to stay. I needed a table and nobody wanted to help. I asked for my money back because none of us get into the dancing floor and wanted to leave. They said it was impossible to give our money back. Later on, one of the managers, I think? said that we could have a free drink. I was not there for a drink, I was there to have fun with my friends,cousins and my sisters. The organization was very poor and the promoters were very rude. We are part of a big corporate organization plus city workers and we are going to file a complaint to the proper entities. \r
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This is the worst club in NYC. The lady that check the bags is very rude and aggressive. She has to be put in place. Bouncers need to stop fighting with people and.....I do not know, seriously, that club needs to be closed until all of the staff are done with their anger management class.. I do not recommend this club at all.
Pros: Pretty club
Cons: Nasty people. Bad organization, customer services and they all stink
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