This place has a few problems. Yes it is hard to get answers either via phone, fax, email. They are very understaffed for that size of a kennel. The dogs are looked after people that are not licensed or trained under any type of protocol. There are other kennels in town that do have ample protocol for providing a safe environment for your pets. The dogs do like being there, but the small ones are mixed in with large ones and dogs that have issues are left in their cages for long periods of time. Dogs that aren't fixed don't get to interact either in case you think they do. Mostly they could just use some more staff and a knowledgeable staff. I found the owner to be a bit uncaring and not really in tune with the idea of customer service.
Pros: gets your pooch pooped
Cons: dirty and unsafe
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