I went this spa a few times under the old management and loved it. I had gotten a couple of massages, pedicures, and a spray tan. When I went back under the new management I was disappointed. They act like they are doing you a favor by performing a service for you (that you are paying for.) I received a spray tan that was awful. It looked blotchy and uneven. This was unfortunate because I had to be at an important dinner party the next night. They told me to wait a day and see how it looked. I called the next day and the girl who answered said they would call back and let me know what to do. They never called. When I called back again and asked for a manager to call me it never happened. I was so disappointed. I wasn't mad, I just didn't want to look like I had a skin disorder. They had no regard for me as a customer. They lost a repeat customer.
Pros: not much
Cons: disregard for customers, unwilling to resolve complaints
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