Amata's Day Spa & Salon

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179 Hancock St
Erin, TN 37061

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(615) 230-7838
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Amata's Day Spa & Salon - Erin, TN
Amata's Day Spa & Salon - Erin, TN
Reviews
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( 4 )

Best

I called this Spa after receiving a gift card from my mother for Christmas and booked an appointment. I?ve been to another spa locally and did not have a good experience, so I wa...

Worst

I went this spa a few times under the old management and loved it. I had gotten a couple of massages, pedicures, and a spray tan. When I went back under the new management I was d...

Unwilling to resolve customer problems, worst spray tan ever 12/31/2008

sadiebay Provided by Partner
I went this spa a few times under the old management and loved it. I had gotten a couple of massages, pedicures, and a spray tan. When I went back under the new management I was disappointed. They act like they are doing you a favor by performing a service for you (that you are paying for.) I received a spray tan that was awful. It looked blotchy and uneven. This was unfortunate because I had to be at an important dinner party the next night. They told me to wait a day and see how it looked. I called the next day and the girl who answered said they would call back and let me know what to do. They never called. When I called back again and asked for a manager to call me it never happened. I was so disappointed. I wasn't mad, I just didn't want to look like I had a skin disorder. They had no regard for me as a customer. They lost a repeat customer. Pros: not much Cons: disregard for customers, unwilling to resolve complaints more

all the great employees of Amata have moved on, here's where they are!! 8/12/2008

stl99 Provided by Partner
all the great employees are now gone! here is where they are: Lisa and Brenda(hairstylist) All About You Salon. Lisa(esthetician) and Sharon(massage therapist) Hair and Body Affair. Brandy Govan's on the square. they all have moved on and are doing great at their new jobs!!! Pros: nice looking place, new owners could have really made it wonderful Cons: all the great employees have left more

Here I am! 8/9/2008

pbrandywine Provided by Partner
Hello! I have not dissappeared I am at Govans on the square. It is not just a coffee shop. It is a great salon too! I miss all my clients, and hope to see you soon. Pros: its a nice place Cons: Im not there anymore LOL! more

Just dont get it!!!! 8/7/2008

mshot53 Provided by Partner
I have a hard time figuring out why that managers think they are always right. I had an appointment for a pedicure with a young lady that has been at that spa for a couple of years and I truly enjoy her. I was told when I went in for my regular appointment that she know longer worked there. When I asked if they knew when I confirmed earlier that afternoon that she would not be there they said no. But then I found out that they new, and did not tell me that they where goin to let her go at the end of the day. Why did they not call me back and explain what happend. I ended up getting the worst pedicure.I could have saved alot of money just by doin it at home. The girl just scrubbed alittle and rubbed a little and that was all my feet looked like they did when I got there. So what is a girl to do? All I want to know is BRANDY WHERE ARE YOU!!! Pros: Beautiful spa and clean Cons: The MANAGMENT!!!! more

Best Spa I've ever been to! 6/25/2008

MrsMcMinty Provided by Partner
I called this Spa after receiving a gift card from my mother for Christmas and booked an appointment. I?ve been to another spa locally and did not have a good experience, so I was hesitant to try another one. They were so nice on the phone and helped me find the perfect massage. I walked in and was treated great! I was shown to a relaxing private waiting room. I can?t remember the name of the girl who gave me the massage, but it was wonderful! This place is awesome, and I will be back!!! Pros: friendly prompt staff, relaxing atmosphere. Cons: can't afford to get a massage daily, lol :) more

Awesome service 6/7/2008

judyserrano Provided by Partner
I have been going to Amata every week to use the Toning equipment for three months now. I also get my hair, nails and massages there. I've been to every other place in town and I enjoy how Rhonda, Jason and Jessica treat me, true they don't have a lot of the old employees but the ones they have are amazing. The employees manage the place and they do a wonderful job. I had an issue with a gift card that expired in 2007 and they got the corporate office to call me and get me a credit to use for future services. Too bad the employees that left are so bitter and keep writing negative reviews here, they just want people to go to their new places. I tried following Lisa and Brenda but the places they work at now are not as nice as Amata. Pros: The staff Cons: Not open on Mondays more

poor management skills 5/21/2008

chss812 Provided by Partner
The new management would not honor the gift card my husband purchased for me from the previous owners. They didn't tell me this till after services were rendered and they told me I had to pay (AGAIN). The manager was not very professional and offered no resolution. She spoke to me very condescendingly. I felt humiliated over the situation. It was not necessary to treat a customer in that manner. I will not go back there and I will not recommend AMATA to any of my friends, family, or coworkers. There are tons other spas in the Hendersonville/Gallatin area who would love the business. Pros: ambience Cons: just your basic spa, but with a rude manager more
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