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Terrible Customer Service - Review by citysearch c | Cohen's Fashion Optical

Cohen's Fashion Optical

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Terrible Customer Service 12/9/2008

I had one of the worst experiences at this optician. Very unfriendly and they were so quick they couldn't get me out quick enough - the optician didn't even say 'hello' or ask about any past eye history why I was even there I had to tell her and I don't think she even cared. They also quoted me a cheaper price when and then argued with me when the fee for an eye exam was $50 more. I should have walked out but I urgently needed a contact lens prescription that I asked for them to rush - they did not call me for 10 days and during that time they kept me on hold for over 10 mins each time. My advise, NEVER go to this Opticians terrible customer servce and an incredibly rude optician! Pros: good location Cons: Terrible customer service more
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