Upon move in to our rental our agent documented a kitchen appliance as an "as Is" item. The agent explained the appliance was not in good condition and if it were to break that we the tennats would be held fully responsible for repair/replacement. The appliance broke 7mths later. We reported the loss and replaced the appliance. Two years later we moved out. We recieved notice that a police report would be filled against us claiming we stole the appliance. I had to remind the agent that it had been documented as an "as is" item which had broke. Its apparent HomePoint had never confirmed with the owner that they had taken it upon themselves to label this item as an "as is " appliance. To save their own butts with the owner, HomePointe blamed the missing appliance on us tenants. After all this, the agent actually had the gall to ask us to return the replacement appliance we had purchased ouselves to them! This company is unorganize, dishonest, and disfunctional!!!!!!! I wouldnt reccomend renting through this company, renting from this company, or working for this company.
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