This is the worst experience I've had at any medical office...their billing practices are unorganized. First of all, they billed me much more than I expected so I called my insurance to call them to straighten it out! They were rude to me and unapologetic for their mistake. On top of that, Dr. Kennedy didn't explain all the contact lens options and insisted I go with a different contact lens than what I was wearing even though I was perfectly happy with the ones I had (it made me think he must be getting a big spiff from that company). Do you & your family a favor & go to Dr. Moline in Roseville or anyone at Twin Lakes Eye Center. The office is newer, cleaner & his admins are great with billing questions!
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