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Honest, Friendly, Low-Pressure: a customer service trifecta! - Review by citysearch c | Beryl Automotive and Collision

Beryl Automotive and Collision

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Honest, Friendly, Low-Pressure: a customer service trifecta! 10/17/2008

These guys are great! I found them via CitySearch last year, and now they're the first guys I go to when my car is unwell. Their prices are reasonable, their service is excellent, and they give you as many options as they can, no pressure.\r \r My Focus is having more problems with its alternator. The guy at Beryl was getting ready to rebuild the thing when I told him I just had it replaced last year. He asked who did the repair, and when I said /they/ did, with a part I bought from AdvanceAutoParts, he immediately said ""Oh! You're probably covered under a lifetime warranty!"" and promised to call AAP and find out. He could very easily have charged me for a replacement, and I would never have known I'd had an alternative. \r \r An honest mechanic! Imagine that! Pros: Fair pricing, friendly and knowledgeable staff, quick turnaround Cons: Not open on Sundays, which is a problem when you work full-time; hard to find the first time more
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