Their primary concern is not patient welfare. They are extremely difficult to get on the phone; they frequently don't return phone calls. They require verification of insurance information or full prepayment of your office visit fee before they'll make an appointment. Office/front desk personnel are extremely insensitive to patient needs, which should be a priority considering they are a psychiatric practice. There primary focus appears to be a for-profit corporation with little emphasis on patient care & well being. They are also understaffed for the number of patients they see. For those people who are patients, appointment time are rough guesses at best - frequent waits of 30-90 minutes after your scheduled appointment time are typical.
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