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Worst service ever - Review by citysearch c | Diesel Pizza & Pub

Diesel Pizza & Pub

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Worst service ever 10/26/2008

Diesel was what i was hoping to be a great replacement for freelands pizza ""the burb"" (just down the road, had a kitchen fire about a year ago and has not reopened) boy was i wrong. i have been 3 times to diesel all hoping each experience would be better than the previous. again wrong! this place as previously stated by some other reviewers has a great potential to become a great pizza place in the area. however it seams as if to save costs on employees the management decided to hire a wait staff that had ZERO experience in the restaurant industry. all three time we have been there it has taken well over 20 min to get drinks, 2 of the times it took 20 min just to have someone come talk to us (they were never that busy, there were always members of the wait staff just standing around). the wait staff knows absolutely nothing about the menu, if you ask a question expect the ""i can find out"" response and then never getting an answer. there have been multiple times where one or more people in our group has had an empty beer glass/ drink on the table, and just to get one of the 3-4 Waters/ waitresses that were standing around to come by and even ask if you wanted another/ a refill was near impossible. Pros: Close to home, sometimes the pizza is ok Cons: terrible service, unknowledgeable wait staff, plan to wait 30 min while the wait staff stands around more
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