Twice my daughter and I have tried to go for tea. We were turned away both times with various excuses that made no sense, even after calling for information and being told that although they did not take reservations, we would probably have 'no problem' getting a table. We were told that we could be seated until 4:30, but upon arrival at 4:18 we were told we were too late, but if we had been staying in the hotel, tea would be served. We were told that seats were being held for guests, but when I had called on the phone they said they were not busy. Evidently they only seat VIPs - we were nicely dressed, and in fact, stay at the Mandarin when we travel. The hostess was quite unpleasant and off-putting.
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