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worst customer service! - Review by citysearch c | Complete Eye Care Center

Complete Eye Care Center

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worst customer service! 9/22/2007

I will NEVER go t this place I dont think anyone else should either. I guess its owned by two brothers. I went to this place a few years back to buy some cheap glasses. I just gave them my rx sunglasses and they put that perscription on my new frames. A year later I came back to get and eye exam by a doctor who has a office right next door. When I walked into the office it was old and outdated. The "supposed" doctor was an older gentleman and seemed nice. He gave me and eye exam in the OLDEST chair Ive EVER seen I thought I had stepped into a time capsle. The doctor goes on to tell me that I am legally blind in my right eye. then sends me BACK to CECC to fill my perscription. Come to find out I leave with NO perscription in my right eye. I start getting headaches so I take it back and they say they will fix it. I get really nervous and decide to go somewhere else for an eye exam. It was a little more expensive BUT I got a perscription for my right eye. I take it back (the new perscription to CECC and tell them to please put the new perscription on my glasses. They proceed to put my OLD perscription on my glasses and I didnt realize it until 6 months later when my eyes start acting up. I go to the second opion eye doctor to find out that these idiots at CECC didnt fill my perscription right they put my OLD perscription on my frames. Needeless to say when I went back Brother number 2 just starred at me saying that he will talk to brother number 1 and get back to me on tues. I explained to him that these were my ONLY glasses and says well I can try to get back to you on tues. I was fumming because I just wanted them to fix THIER mistake for the 3rd time and he insinuated he could at a cost! I was appauld I will NEVER go to this place EVER its a dive my suggestion is to go to the mall because when it comes to your eyes dont go to some mom and pop shop who dont know what the hell they are doing and have NO clue about customer service! more
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