I wanted to do something nice for my mom this last week. She was having a rough time with work and I knew she needed a break. I called a couple of places in the area, but what do I know... I'm a guy! All of them sounded the same. That was until I found Changes Salon. From the time I called to make an appointment to the time my mom arrived the customer service was awesome. The lady on the phone was so friendly and took the time to answer all my "guy" questions. When my mom called me after her appointment, I could tell she was pleased. She said they waited on her hand and foot and made sure she had everything she needed and the services she received were the best shes had in a long time. She has requested that from now on anytime I want to do something nice, it needs to be a gift certificate to Changes. Thanks guys for making my mother feel special.
Pros: treats their customers with importance
Cons: don't have any!
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