I'm outraged at this store owner's non-chalant bad business practice of displaying customer credit card information. I expressed my concern about this to the owner. To my surprise, she was rude and unconcerned about it. She did not value me or any customers. She stated that she's been there for 20 years and hasn't had a problem yet. (When identity theft occcurs, people rarely know where to trace the problem to. SHE hasn't had a problem, but have any of her customers? Secondly, why not be proactive and prevent someone's credit information from being stolen. I'm sure she wouldn't plaster her credit card up for public viewing.) She also stated that it's just easier on them and that the new system will be in place the next day. She said, ""I think it's ridiculous that you come in here and think you're going to tell me how to run my business."" I'd rather drive 30 miles to Heinrich's in Centerline than 6 miles to this store. Heinrich's has a much larger selection and better hours...even open on Mon. If you need a closer store, Hollie's Sweets and Treats is in Redford, open til 7pm. She also said that you wouldn't be able to use the information because you would have to have their signature. Obviously she's still stuck in the 80s where these things weren't possible. Maybe she needs to be a victim before it becomes real to her. I told her that I realize the machine is old and that's the way they have to do things. However, their old machine is no excuse for stacking all the credit card receipts on the counter in plain view. They use carbon copy receipts where you imprint the card). All I asked is that she simply turn the box around. This was a small box, not something she was physically unable to move. The best she offered was to hide mine from plain view. But what about the other customers? Then she tells me it's behind the counter so people can't see it anyway. So I read the card number and the person's name off to her. She still did nothing.\r
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Pros: Location
Cons: Customer service, selection, owner's attitude towards customers
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