After reading about the hip new franchise from New York, I was excited that a Dashing Diva was coming to Pasadena. After reading some good reviews, and ignoring the bad ones (big mistake) I booked an appointment for a Spoiled Diva Mani. I did not mind the higher price since this was supposed to be a classy and clean nail shop. When I arrived, I was not offered any drink, water, or "how are you today." Simply "pick your color." Then I sat at the manicure stations that are quite run down and dirty already (didnt they just open?). I tried to ask the manicurist a question about my service only to find that she did not understand any English. She went on to exfoliate my arm as she texted on her cell phone with her free arm. Then came time for the massage and I mean literally "time." She brought out a timer and set it for "six minutes." and aimlessly rubbed my arms and hands with no intent except to do so until the timer went off. How tacky and most not a Spoiled Diva experience!
Pros: They tried
Cons: They only tried
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